Course Outline:

Responding Effectively to Patients with Medically Unexplained Symptoms

Course Outline:

Responding Effectively to Patients with Medically Unexplained Symptoms

Course Title

Responding Effectively to Patients with Medically Unexplained Symptoms

Course Duration

Half Day Course

Introduction

  • Explores the key evidence – using presentation and facilitated group discussion (group size 3-24 participants)
  • Uses a skills framework for improving consultations
  • Engages learners in practical exercises to improve their skills
  • Allows doctors [of all grades], nurses and other clinical staff to work together
  • Moves quickly
  • Rehearses the “best buy” skills that increase effective use of time in what can be difficult conversations with your patients

Course Description

A significant proportion of patients who present to doctors (in primary and secondary care) and nurses (in all settings) will turn out to have symptoms that are medically inexplicable. Most doctors and nurses have regular patients who leave them feeling “overwhelmed”. The expression “heartsink” has been applied to them.

Such patients present frustrations and challenges for all clinicians. We now have clear evidence that can guide more effective use of time and lead to better outcomes.

In our seminar we compare participants’ experiences of recognising and managing such patients. We introduce a number of findings from the considerable research related to this group of patients – which is shared, with facilitated group discussion. We then move on to a consideration of the process of re-attribution, which has good evidence of effectiveness in the management of patients – beneficial for patient and clinician alike.

Finally, we practise aspects of conversations with patients, with a focus on re-attribution skills – in a way that is applicable in routine primary and secondary care practice.

Whilst it would be unwise to believe that there is a “magic bullet” for patients who fit into this category, happily we can identify and practise behaviours that will allow participants to leave with their understanding and skills enhanced.

Course Title

Responding Effectively to Patients with Medically Unexplained Symptoms

Course Duration

One Day Course

Introduction

  • Explores the key evidence – using presentation & facilitated group discussion (group size 3-24 participants)
  • Uses a skills framework for improving consultations
  • Engages learners in practical exercises to improve their skills
  • Allows doctors [of all grades], nurses and other clinical staff to work together
  • Moves quickly
  • Rehearses the “best buy” skills that increase effectiveness and reduce clinical and medico-legal risk

Course Description

A significant proportion of patients who present to doctors (in primary and secondary care) and nurses (in all settings) will turn out to have symptoms that are medically inexplicable. Most doctors and nurses have regular patients who leave them feeling “overwhelmed”. The expression “heartsink” has been applied to them.

Such patients present frustrations and challenges for all clinicians. We now have clear evidence that can guide more effective use of time and lead to better outcomes.

In our seminar we compare participants’ experiences of recognising and managing such patients. We introduce a number of findings from the considerable research related to this group of patients – which is shared, with facilitated group discussion. We then present “The Extended Reattribution Model” [TERM] and practise some techniques recommended. Finally, we focus on tricky conversations with patients and carers – practising ideas that are applicable in routine primary and secondary care practice.

We balance presentation, discussion, small group work and practical exercises, backed with a course book and key references – our training is consistent with the latest evidence e.g:

Click to access MUS_Guidance_A4_4pp_6.pdf

Whilst it would be unwise to believe that there is a “magic bullet” for patients who fit into this category, we can identify key skills – participants will leave with greater understanding and an enhanced ability to manage their own patients.