COVID-19 SUPPORT TO NHS CLINICIANS BY EPI
As a service to clinicians during this difficult time, EPI has responded to this with an Online Support Hub for Clinicians with regularly updated videos, online documents, general advice and available Webinars.
OUR PROFESSIONAL FOCUSED TRAINING:
Developed & Delivered by Clinicians, for Clinicians





THE UK’S LARGEST SPECIALISTS IN SKILLS BASED COMMUNICATION TRAINING FOR DOCTORS, NURSES AND ALLIED PROFESSIONALS
We offer a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work.
We run our seminar or course for you, in-house. That means you choose where and for whom the training is delivered.
OUR PROFESSIONAL FOCUSED TRAINING:
Developed & Delivered by Clinicians, for Clinicians
THE UK’S LARGEST SPECIALISTS IN SKILLS BASED COMMUNICATION TRAINING FOR DOCTORS, NURSES AND ALLIED PROFESSIONALS
We offer a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work.
We run our seminar or course for you, in-house. That means you choose where and for whom the training is delivered.
OUR PROFESSIONAL FOCUSED TRAINING:
Developed & Delivered by Clinicians,
for Clinicians
THE UK’S LARGEST SPECIALISTS IN SKILLS BASED COMMUNICATION TRAINING FOR DOCTORS, NURSES AND ALLIED PROFESSIONALS
We offer a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work.
We run our seminar or course for you, in-house. That means you choose where and for whom the training is delivered.

SERVICES TO HELP IMPROVE YOUR COMMUNICATION
There are many benefits to improving your communication skills – some of which aren’t so obvious. Did you know that you can greatly reduce your legal risk? Many litigation cases are brought about due to poor communication, most of which have no legal basis.
Your patients will benefit too. Improving your communication skills can increase efficiency and your use of time, in addition to boosting patient satisfaction of consultations.
Using training techniques that are proven to work [Maguire & Pitceathly. BMJ. 2002 (325) 697-700], Effective Professional Interactions (EPI) has a range of courses and seminars that have been developed in-house and are designed to help you communicate more effectively and professionally.
Tailored Courses
EPI offers a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work.
The training is designed to fit in with your schedule and requirements.You choose where and when the sessions take place – and who attends – and we run it all for you.
Tailored Courses
EPI offers a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work.
The training is designed to fit in with your schedule and requirements.You choose where and when the sessions take place – and who attends – and we run it all for you.
Bespoke Training
Whilst EPI provides a fairly exhaustive array of material, every organisation has different needs and roles when it comes to communication. We can design a course or series of seminars to fulfill your exact training requirements.
If you would like to know how we can cater for your communication training needs, please contact us.
Bespoke Training
Whilst EPI provides a fairly exhaustive array of material, every organisation has different needs and roles when it comes to communication. We can design a course or series of seminars to fulfill your exact training requirements.
If you would like to know how we can cater for your communication training needs, please contact us.

COURSE OUTLINES
We offer a wide and increasing range of seminars and courses – focusing on important topics for front-line professionals and using methods that have been shown to work. You choose where the training is delivered and who attends — we run seminars and courses for you.

FACILITATORS
Effective Professional Interactions has a team of expert facilitators who ensure that the training is delivered to the highest possible standard.

Dr Malcolm Thomas
Malcolm Thomas was a GP principal for 14 years in a 10,000 patient teaching practice in Northumberland...

Louise Fox
Louise started working for EPI in 2007 and currently runs training for non-clinical staff in responding to patients...

Dr Jonathan Pickard
Dr Jonathan Pickard is a specialist registrar in palliative medicine working in the North East...

Dr Avril Danczak
Dr Avril Danczak currently delivers Study Release Courses for GPs in training, training for consultants...

Dr Liz Martinez
Dr Liz Martinez is a GP Partner at Burngreave Surgery in Sheffield and Honorary Lecturer...

Dr Katy Spencer Hammon
Dr Katy Spencer Hammon is a Senior GP in South Warwickshire and also works as...

Elizabeth Wick
Elizabeth has extensive knowledge and experience of Primary Care and has particular interest...

Dr Laura Blackburn
Dr Blackburn is an Occupational Health Physician based in the East of England. Having worked...

Dave Hotchin
Dave Hotchin is a practicing Advanced Practitioner in Salford, and is an Honorary Lecturer...

Dr Zoe Neill
Zoe has experience in teaching in Primary Care and was her practice lead for Foundation doctor trainees...

Dr Felicity Dewhurst
Felicity regularly runs teaching sessions on palliative care for postgraduates...

Dr Jennifer Vidrine
Jennifer is a consultant in palliative medicine in Newcastle upon Tyne, predominantly in the care....

Dr Chris Campbell
Dr Campbell is a portfolio GP from Exeter, Devon. He works three days a week as a Partner...

Dr Chirag Parikh
Dr Parikh was a full-time GP principal for 20 years, working in 2 teaching practices with 13,000 patients in Essex...

Dr Grace Rowley
Dr Grace Rowley is a specialist registrar in palliative medicine working in the North East. Graduating from Glasgow...

Ali McDonald
Having worked for almost 30 years in clinical practice. She continues to work as Lead Training Programme ...

Dr Catherine Faarup
Catherine has been a senior partner of a small training practice in Staffordshire since 2007 ...

Dr Jill Fletcher
Jill was a GP trainer for 14 years and is a MRCGP examiner and GP appraiser. Previously she was ...

OUR CLIENTS
EPI’s clients come from a variety of industries, including medicine, dentistry, veterinary practice, education, and administration and managerial professionals.
In fact, we can help just about anyone to communicate more effectively, irrespective of their industry or profession.












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CONTACT
We look forward to hearing from you, whatever your enquiry or comment is about. Alternatively, you may like to contact us by using the form on the right.
Northumberland, NE61 6EF